Built for IT Support.
Fix faster. Keep users happier.
CapaOne gives IT Support teams a unified cloud platform to troubleshoot, update, and restore devices quickly — with the reliability insights to spot problems before users even notice. Works alongside Microsoft Intune.
Troubleshooting, simplified
Support teams carry urgent tickets, complex dependencies, and constant pressure to resolve fast. Here's where it hurts.
Urgent Ticket Pressure
Urgent tickets, complex dependencies, and the pressure to resolve quickly make it hard to ever get ahead of the queue.
Repetitive Manual Tasks
Application updates, driver installations, and routine fixes eat hours that could go to the issues that really need a human.
No Unified Insight
Without unified reliability data, identifying what is actually causing instability means hunting across multiple consoles.
Recurring Incidents
The same reliability patterns come back again and again — because there is no way to catch them early and intervene.
Blind Device Posture
A lack of clear device posture visibility means you often start a ticket without knowing the state of the machine.
Tool Switching
Jumping between separate tools to diagnose, update, and verify slows every resolution and increases the chance of error.
From ticket to verified fix — in one place
Monitor & Identify
Real-time reliability and performance signals show device stability at a glance — and CVE-based vulnerability insights aligned with Intune pinpoint risk.
Trigger & Push
Scheduled driver updates and automated application deployments run in the background; push new apps to users the moment they need them.
Complete Admin Tasks
Finish admin-dependent fixes through policy-based elevation — no need to dispatch standing local admin rights to resolve a ticket.
Verify the Fix
Immediate feedback through reliability signals confirms the issue is resolved — so you close the ticket with confidence, not hope.
Outcomes your team can measure
Faster resolution
Unified insight and one-click actions cut time-to-fix dramatically — and reduce the volume of tickets reaching you at all.
Fewer repeat incidents
Catching reliability patterns early means the same problem stops coming back week after week.
Less manual work
Automated driver and application updates — running as often as twice daily — remove the routine toil from your day.
More time for real work
With the repetitive load lifted, the team gets time for higher-value, strategic improvements.
One platform, no switching
Diagnose, fix, and verify in a single console — no more jumping between tools mid-ticket.
Trusted by IT teams across the Nordics
The Reliability dashboard provides a quick and clear starting point for troubleshooting, allowing us to focus where it matters.
Managing IT for 60 team members alone could have been a major challenge — but not anymore. With CapaOne, everything runs seamlessly.
Products that power this solution
Experience Monitor
Real-time reliability and performance signals — your starting point for every ticket.
Explore Experience MonitorApplication Manager
Push apps and updates instantly, and automate the routine deployments that fill the queue.
Explore Application ManagerPrivilege Manager
Complete admin-dependent fixes through policy-based elevation — no standing local admin.
Explore Privilege ManagerDoes CapaOne replace Microsoft Intune for support work?
No. CapaOne complements Intune — adding reliability signals, automated updates, and policy-based elevation that make front-line troubleshooting faster.
How does CapaOne help reduce ticket volume?
By surfacing reliability issues before users report them and automating routine updates, many problems are resolved — or prevented — before a ticket is ever created.
Can support staff complete admin tasks without local admin rights?
Yes. Policy-based elevation lets the team complete admin-dependent fixes without handing out standing local admin — keeping resolution fast and secure.
How do we know a fix actually worked?
Reliability signals provide immediate feedback after an action, so you can verify a device is healthy before closing the ticket.
Ready to fix problems faster?
See how CapaOne gives support teams one console to diagnose, resolve, and verify — alongside Intune. Most teams feel the difference in their first week.