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How to Create Samsung Default Apps in CapaOne (Kiosk Mode)

Step-by-step guide to enabling Samsung's native Phone, Messages, and Settings apps on devices running in Kiosk Mode using CapaOne Mobile Manager.

This guide explains how to enable Samsung’s native Phone, Messages, and Settings apps for devices running in Kiosk Mode in CapaOne Mobile Manager.

By the end, you will be able to create Google Play app entries that point to Samsung’s native application IDs and make them available inside a Custom Launcher setup.

Prerequisites

Before proceeding, ensure:

  • The device is configured in Kiosk Mode
  • Custom Launcher is enabled in the Kiosk Mode Configuration
  • Device Settings is enabled in the Kiosk Mode Configuration
  • You have access to Managed Google Play in CapaOne

Configuration / Steps

1. Create Samsung Messages (Native App)

  1. Create a new Google Play app in CapaOne.
  2. Search for Messages.
  3. Select Google Messages from the list.
  4. Replace the Application ID with: com.samsung.android.messaging
  5. Configure the usual app settings.
  6. Change the app name to “Messages”.

2. Create Samsung Phone (Native App)

  1. Create a new Google Play app in CapaOne.
  2. Search for Messages.
  3. Select Google Messages from the list.
  4. Replace the Application ID with: com.samsung.android.dialer
  5. Configure the usual app settings.
  6. Change the app name to “Phone”.

3. Create Samsung Settings (Native App)

  1. Create a new Google Play app.
  2. Search for Settings.
  3. Select Quick Settings for Android from the list.
  4. Replace the Application ID with: com.android.settings
  5. Configure the usual app settings.
  6. Change the app name to “Settings”.

Enrollment

No additional enrollment steps are required. After creation, the Samsung-native apps can be assigned to groups or individual endpoints. Devices will receive apps based on assigned groups or directly applied apps.

Maintenance & Best Practices

  • Ensure that Custom Launcher and Device Settings remain enabled for Kiosk Mode.
  • Always verify that Application IDs are correct before saving.
  • Test new Kiosk app setups on a single device before rolling out widely.
  • Rename the app to the native name (Phone, Messages, Settings) for clarity in the launcher.

Ready to see how CapaOne handles this? Request a demo.

Rikke Borup

Written by

Rikke Borup

CMO, CapaSystems

Rikke is Chief Marketing Officer at CapaSystems, where she has led marketing and communications since 2009. With more than 17 years of experience in the IT sector — including cybersecurity, endpoint management software and IT services — she brings long-standing, practical insight into the challenges facing modern enterprise IT environments.

Trained as a journalist, Rikke specialises in translating complex technical concepts into clear, easy-to-understand communications for IT decision-makers.

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